Autotrader Customer Service Award 2026

Autotrader have recently announced their Highly Rated retailers for 2026 and Underwoods Motoring in Clacton, Sudbury and Tiptree have all received an award for Customer Service.

These AutoTrader awards are created to help you the customer find a used car retailer you can trust.

Whether your budget is high or low purchasing a used car is quite an investment, so you want to ensure you are getting value for money and being supported by the retailer with good knowledge and technical advice. Annually, the team at Autotrader provide the dealerships with the best customer service experience the Highly Rated awards.

As a Highly Rated retailer, Underwoods Motoring have proven to deliver a high level of customer service to customers on the Autotrader platform, providing a well established level of trust and honesty.

To achieve the AutoTrader Highly Rated award winner, the Underwoods Sales team must meet some specific criteria including: star ratings of four or more, a high volume of reviews based upon the size of our forecourt sales and how we respond to reviews.

These criteria are evaluated annually by AutoTrader to ensure we achieve consistency over the year. This award confirms Underwoods Motoring care about their customer's feedback, and by reading our customer reviews and seeing our award badge on Autotrader, you will be assured you are in safe hands.

The review data is rigorously audited by Autotrader, which gives you the customer the confidence and trust in the award process.

Here at Underwoods Motoring in Clacton, Sudbury and Tiptree, we ensure customer satisfaction is our priority. We hope this makes us stand out from other used car dealerships and wish to ensure a positive and fulfilling car buying experience.

To view our Autotrader and other reviews click on the button below.