Heading
Close X
Menu
There is no better reference than those straight from our customers. Below are just a selection of what our customers have to say about their Underwoods Vauxhall experience, taken from our review pages on Facebook and Google, plus thank-you letters, emails and greetings card sent in by customers. We really appreciate the feedback, thank you.
If you would like to leave a review online search for "Underwoods Motoring" on Google, Facebook, Autotrader or Motability, or click here to link to all our platforms. Alternatively find our dealership addresses here to send by post.
2026
I've known David at Underwoods for the best part of 25 years and I've had nothing but an excellent service both during changing my car and afterwards. The service team are just as efficient too. Thank you to everyone for an excellent service.
★★★★★
Raymond Barlow (February 2026) - Tiptree - Google Review 5/5
Exceptional customer service from the team at Underwoods. Thank you.
★★★★★
Anthony (February 2026) - Tiptree - Google Review 5/5
Helpful and efficient. Purchase of vehicle went smoothly with process clearly explained and all questions answered. Vehicle prepared well for collection. Advisor helpful and friendly.
★★★★★
Janet Roast (February 2026) - Tiptree branch - Autotrader via Feefo 5/5
Very good. Friendly reliable they go all out to achieve what you are looking for.
★★★★★
Anonymous (February 2026) - Tiptree branch - Autotrader via Feefo 5/5
Couldn’t recommend enough. The sales advisor Justin, made my experience buying a car fantastic! Was a very easy process, and loving my new car!
★★★★★
Ellie Matthews (February 2026) - Tiptree branch - Autotrader via Feefo 5/5
Exceptional customer service from the team at Underwoods. Thank you.
★★★★★
Anthony (February 2026) - Tiptree - Google Review 5/5
Fantastic service and support from Guy throughout the process of buying my car from Underwoods Sudbury. Any questions were answered and explanation of the process made it very easy. Thank you very much!
★★★★★
Aimee (February 2026) - Sudbury - Google Review 5/5
Following a minor collision in the supermarket car park, instead of going to the Skoda main dealer we normally use, we decided to try Underwoods in Sudbury. From the moment we arrived, we were greeted by friendly staff who arranged a next-day assessment and gave us a quote for the bodywork, which we accepted. The workshop facilities looked modern and clean and the job was executed within a couple of days of our first enquiry. Steve and his team did an excellent job on the bodywork, taking out another, unrelated blemish at no extra cost, and the car was returned spotlessly clean. We shall be back!
★★★★★
Sir Gerald Howarth (February 2026) - Bodyshop - Google Review 5/5
Hyundai owner. Had professional treatment by an excellent salesman who was helpful all the way to completion.
★★★★★
Phillip Mills (February 2026) - Sudbury branch - Autotrader via Feefo 5/5
Dom was very professional and likeable, buying a car(as you well know) can be quite a daunting prospect, but he made the process very easy and stress free. Very happy with the car and the whole process.
★★★★★
David Cliftlands (February 2026) - Sudbury branch - Google Review 5/5
The service was excellent and Joseph Smith sales advisor was very knowledgable and very helpful he made me feel very comfortable and very knowledgable about the car would definitely recommend them again 10 out of 10 for Joseph smith sales advisor thank you.
★★★★★
Michael Mackerness (February 2026) - Clacton branch - Autotrader via Feefo 5/5
Joseph was very helpful and explained in detail the pros and cons between electric and petrol vehicles.
★★★★★
William Bell (February 2026) - Clacton branch - Autotrader via Feefo 5/5
I would recommend. Helpful advice, no hard sell, done what they said they would and Joseph friendly. Car came with a year’s warranty which made me helped make my decision between this and another garage that only offered 30 days. Collected car and was immaculate condition. Simple and easy transaction. Would recommend.
★★★★★
Karen Porter (February 2026) - Clacton branch - Autotrader via Feefo 5/5
No complaints at all it went off very smoothly from beginning to end I can’t thank them enough.
★★★★★
Anne Penhallurick (February 2026) - Clacton branch - Autotrader via Feefo 5/5
Staff very efficient, friendly and very helpful.
★★★★★
Sandra Halls (February 2026) - Sudbury branch - Google Review 5/5
All grat.
★★★★★
Keziah G (February 2026) - Clacton branch - Motability Customer 5/5
5 star service. Never leave reviews but this dealership is worth a mention great customer experience keep up the good work.
★★★★★
Anonymous (February 2026) - Tiptree branch - Autotrader via Feefo 5/5
Faultless customer service! From start to finish Glyn was excellent! I don’t usually buy a car without seeing it but he filled me with confidence, answered all my questions and thankfully was not pushy at all and let me go at my own pace. The car was as described and I left very happy. 5 star service! Thanks Glyn!
★★★★★
Paul Bellamy (February 2026) - Clacton branch - Autotrader via Feefo 5/5
Very friendly and helpful especially Glyn explained everything also made us feel at ease with buying a car. This is the second car I bought from here would highly recommend
★★★★★
June Burry (February 2026) - Clacton branch - Autotrader via Feefo 5/5
Top of the tree. Top rate service all round.
★★★★
Anonymous (January 2026) - Clacton branch - Autotrader via Feefo 4/5
Great service and customer facing service year after year
★★★★★
W Parris (January 2026) - Tiptree branch - Google Review 5/5
Always happy to do business with them. They were very helpful and supportive after my car was stolen. Prices competitive.
★★★★
Anonymous (January 2026) - Clacton branch - Autotrader via Feefo 4/5
5 star service. Never leave reviews but this dealership is worth a mention great customer experience keep up the good work.
★★★★★
Anonymous (January 2026) - Tiptree branch - Autotrader via Feefo 5/5
Everyone was kind, friendly and respectful.
★★★★★
Jayne D (January 2026) - Tiptree branch - Motability Customer 5/5
Reliable and helpful. I have used their services for some 11 years with no particular problems.
★★★★★
Anonymous (January 2026) - Tiptree branch - Autotrader via Feefo 5/5
All good.
★★★★★
Mercedes C (January 2026) - Tiptree branch - Motability Customer 5/5
Faultless customer service! From start to finish Glyn was excellent! I don’t usually buy a car without seeing it but he filled me with confidence, answered all my questions and thankfully was not pushy at all and let me go at my own pace. The car was as described and I left very happy. 5 star service! Thanks Glyn!
★★★★★
Paul Bellamy (January 2026) - Clacton branch - Autotrader via Feefo 5/5
Great service and customer facing service year after year.
★★★★★
W Parris (January 2026) - Tiptree branch - Google Review 5/5
A great friendly professional service. I found Glyn to be both friendly and professional. There was no hard sell and I felt no pressure to buy. Glyn explained fully everything and I was able to make am informed decision and I am now the proud owner of the car I want.
★★★★★
Sylvia Burns (January 2026) - Clacton branch - Autotrader via Feefo 5/5
First class service from all the staff at Tiptree many thanks .From a Happy customer.
★★★★★
John Beales (January 2026) - Tiptree branch - Google Review 5/5
Needing a new car quickly David was very helpful in getting everything sorted for us. He took the time to understand my need sourcing and sorting everything ahead collection day. I would recommend at least having a chat with David to see if he could help you out as he certainly went the extra mile for us. It was much appreciated
★★★★★
James Plaistow (January 2026) - Tiptree branch - Google Review 5/5
Very friendly and helpful especially Glyn explained everything also made us feel at ease with buying a car this is the second car I bought from here would highly recommend.
★★★★★
June Burry (January 2026) - Clacton branch - Autotrader via Feefo 5/5
The service at Vauxhalls in Clacton is always very good. Polite service, was quick and reliable.
★★★★★
Michelle G (January 2026) - Clacton branch - Motability Customer 5/5
Well organised, good customer service.
★★★★★
Kieran D (January 2026) - Clacton branch - Motability Customer 5/5
Outstanding Vauxhall branch at Tiptree, the sales representative David he was so informative throughout the process when buying a vehicle. I highly recommend buying from this branch.
★★★★★
Tracy Rawling (January 2026) - Tiptree branch - Autotrader via Feefo 5/5
I don’t usually leave reviews but in this case wanted to make it known about the exceptionally good service I received from David at Underwoods Tiptree when purchasing my new car recently. David made the whole process pleasant, enjoyable and easy. He is a genuinely friendly gentleman, not at all pushy, just incredibly helpful and patient. I love my new Vauxhall Mokka and want to say a big thank you to David for his help and advice before, during and after my purchase.
★★★★★
Linda Farrell (January 2026) - Tiptree branch - Google Review 5/5
Top marks to Glyn for all his help when we bought our car recently. He was very helpful and knowledgeable. He even followed up a couple of months later to make sure we were happy with the car.
★★★★★
Lynda Richardson (January 2026) - Clacton branch - Google Review 5/5
We went looking for a new vehicle and found one that ticked all the boxes , Glyn was really helpful in all respects of choosing car and all our questions about it 10/10.
★★★★★
Paul Barnaby (January 2026) - Clacton branch - Google Review 5/5
Very Good.
★★★★★
Ellen S (January 2026) - Clacton branch - Motability Customer 5/5