Service Advisor (Part Time Job Share) - Sudbury
Location Sudbury
Working Hours 08:00 - 18:00
Benefits Part-time job share environment. Pension scheme and profit related bonus scheme.
Salary Competitive Salary + Profit Share

Ref: SAS201A

Closing Date 31/07/2024

Service Advisor (Part Time Job Share) - Sudbury

Underwoods Motoring in Sudbury have created a part-time job share position for Service Advisors on our Service Reception.

This is a great opportunity for two experienced people to share the role, its responsibilities and hours. You will work closely together supporting the Service Manager, whilst providing continual cover for each others holidays.

Underwoods is a successful independent dealer group representing some of the world’s most established vehicle brands with a loyal and growing customer demographic. This is an excellent opportunity for the right people to join a successful and growing business.

The ideal candidates will be articulate and motivated, able to provide our customers with the highest standard of customer care, providing a smooth vehicle repair experience, whilst offering professional advice. The position requires the applicants to work as part of a team, following both Underwoods and the manufactures guidelines for providing an exceptional customer experience.

Duties include:

  • Checking in and seeing out customers
  • Raising job cards
  • Take customer bookings
  • Organising courtesy vehicles
  • Following up with customers
  • Liasing with Workshop Controller and Service Manager
  • Warranty recalls
  • Invoice all work carried out

Previous experience experience as a Service Advisor in the Motor Trade is essential, with knowledge of Pinnacle 'Dealer Management System' an advantage. Good communication and IT skills are required.

The successful applicant must have an excellent attitude and take pride in their work providing high levels of customer service, in line with the levels of excellence expected at Underwoods Motoring.

Hours are 8:00-18:00 weekdays, working alternate 2 and 3 day weeks (Monday, Tuesday and alternate Wednesdays / alternate Wednesday, Thursday and Friday). Willingness to support holiday cover essential. Profit share scheme plus opportunity to earn additional commission from up-selling certain product lines.

To apply please upload your CV or send your CV to Jim Smith, Underwoods Motoring, Cornard Road, Sudbury, Suffolk, CO10 2XA.

If you would like to learn more about our values as employer and those values we look for in our employees please click here.

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